At Divine Harmony Group, your privacy and confidentiality are treated with the utmost respect. As a Private Members Association (PMA), we operate exclusively in the private domain and take great care in safeguarding the information shared with us by our members.

This policy outlines how we handle, store, and protect your personal data in accordance with our private agreements and relevant data protection laws.

1.0 Our Commitment to Privacy

We believe that:

  • Privacy and data protection are basic rights.

  • Personal data should only be collected when absolutely necessary.

  • All information shared with us in confidence remains private and protected.

  • We never sell, rent, or share your information outside the private domain of Divine Harmony Group.

2.0 Relevant Legislation

Although Divine Harmony operates as a PMA, we voluntarily comply with the following laws to ensure your data is handled responsibly:

  • UK Data Protection Act (DPA)

  • EU General Data Protection Regulation (GDPR)

  • EU Data Protection Directive (DPD)

This ensures our practices meet high standards of privacy protection, even while operating privately.

3.0 What We Collect and Why

3.1 Website Analytics

We use Google Analytics to understand how visitors interact with our site. This includes data like location, device type, and time spent on pages. No personally identifiable information is collected unless you choose to submit it.

3.2 Blog Comments

If you comment on a blog post, your name, email, and IP address may be stored. This information is not shared externally and is only used to manage comment visibility.

3.3 Contact & Booking Forms

When you contact us or make a booking, we may collect your name, email, and contact number to manage your enquiry or appointment. This is processed securely and kept confidential within the PMA.

3.4 Email Subscriptions

When you join our newsletter or mailing list, your email is stored securely via our email provider (Squarespace Email Campaigns or similar). You can unsubscribe at any time.

3.5 Online Bookings via Setmore

If you book online, your contact details are collected and stored by our trusted third-party provider, Setmore. This information is used solely to manage your appointments.

4.0 Client & Member Records

All private session participants and members may be asked to complete a confidential intake or registration form.
These records may include:

  • Contact details

  • Relevant background information (for session context)

  • Session notes (where applicable)

All physical records are stored in a locked cabinet and are never shared outside the private domain.

5.0 Third-Party Providers

We only work with trusted providers who respect privacy and data protection. These include:

  • Google – Gmail, Drive (internal communication)

  • Squarespace – Website and marketing tools

  • Setmore – Online booking system

  • Social platforms – Facebook, Instagram, WhatsApp, LinkedIn (for awareness and communication only)

6.0 Data Breach Policy

Should any breach of data occur, we will notify all affected members and relevant authorities within 72 hours, in accordance with best practices—even though we operate privately.

7.0 Data Controller & Contact

Data Controller:
Rikki Jordan
Divine Harmony Group – Private Members Association

Contact:
📞 07877833865
📧 rikki@divineharmonygrou.com

8.0 Your Consent as a Member

By engaging with our services or resources, including bookings, digital downloads, email signups, or eBooks, you acknowledge and agree to:

  • Temporary private membership for the purpose of accessing the requested offering.

  • The use and storage of your personal data as outlined in this policy.

There are no ongoing commitments or additional obligations.

9.0 Changes to This Policy

This privacy policy may be updated as needed to reflect changes in regulations, operations, or third-party services. We recommend checking back periodically.

Latest update: 4 September 2025